Welcome to ARTIFY DESIGN!
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Legal & Data Governance

Privacy Policy & Data Protection

At ARTIFY DESIGN STUDIO & ATELIER, we value the trust you place in our craftsmanship. This policy explains how we collect, safeguard, and honor your personal data in accordance with global privacy laws.

Last Updated: January 15, 2026GDPR, CCPA & CPRA Compliant

256-Bit SSL Encryption

All transactions, browsing sessions, and checkout credentials are encrypted using military-grade security.

Zero Data Selling

We never sell, rent, or lease your private personal details or shopping habits to external advertisers.

Full User Control

Easily request a full copy of your data, adjust communication preferences, or exercise your right to be forgotten.

Policy Contents

Have a privacy query?

Contact our Data Privacy Office directly for data retrieval or deletion requests.

privacy@artifydesign.com
Section 01

1. Overview & Commitment to Discretion

Welcome to ARTIFY DESIGN (“we,” “our,” “us,” or “the Atelier”), operated by ARTIFY DESIGN STUDIO & ATELIER S.P.A. (Headquartered at 30 North Gould Street, Ste R, Sheridan, WY 82801, USA).

We are deeply committed to safeguarding the privacy and personal data of our esteemed patrons, visitors, and clients worldwide. This Privacy Policy details our practices concerning the collection, utilization, safeguarding, and disclosure of personal data gathered when you visit artifydesign.com, interact with our digital client concierge, or purchase our luxury timepieces, artisanal parfumerie, tailored garments, footwear, and acoustic accessories.

By accessing our platform or submitting personal information to us, you acknowledge and agree to the practices described in this Privacy Policy and our Terms and Conditions.

Section 02

2. Information We Collect

We collect information necessary to provide you with seamless bespoke luxury services, precision order dispatch, and exceptional client support. This includes:

A. Personal Information You Voluntarily Provide

  • Identity Data: Full name, title, date of birth (for age verification where applicable).
  • Contact Information: Shipping address, billing address, email address, telephone contact number.
  • Payment Information: Encrypted tokenized payment details handled via PCI-DSS Level 1 payment processors (e.g., Stripe, Apple Pay, Visa, Mastercard). We never store raw credit card numbers on our local servers.
  • Profile & Account Information: Saved wishlists, bespoke size preferences, order history, and luxury aesthetic preferences.
  • Communications: Records of your interactions with our client concierge, bespoke engraving requests, and email correspondence.

B. Automatically Collected Technical Data

  • Device & Connection Data: IP address, browser type and version, time zone setting, operating system, and hardware architecture.
  • Browsing & Interaction Data: Uniform Resource Locators (URLs) visited, clickstream patterns through and from our website, page load times, and scroll depth.
  • Geolocation Data: Approximate geographic region derived from IP address to provide localized currencies, tax rates, and express carrier options.

Section 03

3. How We Use Your Data

We process your data strictly under lawful bases recognized by data protection authorities (including contract performance, legal obligations, legitimate business interests, and explicit consent).

Order Fulfillment & DeliveryTo process payments, engrave custom pieces, package luxury items, issue authenticity certificates, and dispatch shipments via insured express courier.
Client Concierge SupportTo manage inquiries, track warranty servicing, facilitate 30-day returns, and provide bespoke tailoring and sizing consultations.
Security & Fraud PreventionTo protect our clients and ateliers against unauthorized transactions, counterfeit claims, cyber threats, and fraudulent chargebacks.
Bespoke CommunicationsWith your affirmative opt-in, to notify you of private salon releases, limited timepiece allocations, and seasonal curated lookbooks.

Section 04

4. Third-Party Sharing & Trusted Partners

We never monetize, sell, or rent patron records. We share your information solely with essential service partners under rigorous Data Processing Agreements (DPAs) that enforce absolute confidentiality:

  • Logistics & Fulfillment Carriers: Premium courier services (DHL Express, FedEx, UPS) to deliver your insured parcel and communicate tracking statuses.
  • Financial & Payment Processors: Stripe, Apple Pay, PayPal, and accredited merchant gateways under PCI-DSS Level 1 compliance.
  • Cloud Infrastructure & Security: Secure global cloud hosting providers equipped with ISO 27001 and SOC 2 Type II certifications.
  • Legal & Regulatory Authorities: Only when compelled by valid legal summons, court order, or mandatory statutory requirements.

Section 05

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance navigation speed, maintain your active shopping cart, and preserve your currency and language preferences.

Cookie CategoryPurposeDuration
Essential CookiesNecessary for checkout, cart retention, and authentication.Session / 30 Days
Functional CookiesRemembers currency selections, bespoke filter views, and wishlist items.1 Year
Analytics CookiesMeasures anonymous traffic patterns to improve site speed and responsiveness.Up to 2 Years

You can modify your browser settings at any time to decline non-essential cookies.


Section 06

6. Your Privacy Rights (GDPR & CCPA/CPRA)

Regardless of your geographical residency, ARTIFY DESIGN affords all patrons comprehensive control over their personal data:

Right to Access & PortabilityRequest an exported electronic dossier containing all personal information we hold concerning you.
Right to RectificationRequest immediate corrections to any inaccurate, outdated, or incomplete data records.
Right to Erasure (To Be Forgotten)Request complete deletion of your customer record, subject only to statutory tax retention laws.
Right to Opt-Out & ObjectUnsubscribe from promotional dispatches instantly using the link at the base of every email or by contacting us.

Section 07

7. Data Security & Encryption Standards

We employ rigorous administrative, physical, and technological security controls. Our security posture includes:

  • Transport Layer Security (TLS 1.3) / 256-bit SSL encryption for all web communications.
  • Database encryption-at-rest using AES-256 standards.
  • Role-based access restrictions limiting client data access solely to authorized concierge personnel.
  • Routine automated penetration testing and vulnerability auditing.

Section 08

8. Data Retention Policies

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including honoring our 5-Year Horology Warranty, resolving disputes, and complying with commercial tax accounting laws (typically 7 years for purchase invoices).


Section 09

9. Children's Privacy Protection

Our services and products are strictly curated for adults aged 18 and older. We do not intentionally collect, solicit, or maintain personal information from individuals under the age of 16. If we become aware that a minor has provided personal details without verified parental consent, we will delete that data immediately.


Section 10

10. Global & Cross-Border Transfers

As an international luxury atelier servicing clients in over 60 countries, your data may be transferred to and processed in servers situated in the United States and the European Union. In all cross-border data movements, we enforce Standard Contractual Clauses (SCCs) approved by the European Commission to ensure your rights remain protected.


Section 11

11. Contact the Data Protection Officer

For inquiries concerning this Privacy Policy, data subject requests, or to exercise your GDPR/CCPA rights, please contact our Data Governance team:

Registered Atelier30 North Gould Street, Ste R, Sheridan, WY 82801, USA
Direct Privacy Emailprivacy@artifydesign.com
Concierge Desk+1 (607) 230-5633 (Mon-Sat 10AM-7PM EST)
Need immediate assistance with an ongoing order?Connect with Client Support
SWISS HOROLOGY
BELLUNO EYEWEAR ATELIER
TUSCAN LEATHER ATELIER
GRASSE PARFUMS
BIELLA WOOL MILLS
CNC ACOUSTICS

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